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How it works

How does it work

eTag is an electronic baggage label that attaches to the outside of your suitcase, while eTrack is placed inside it.

Eviate eTag & eTrack work together to take away stress and speed up the process of travelling with check-in luggage. eTag is an electronic baggage label that displays destination barcodes, while eTrack lets passengers and airlines track baggage wherever it goes. Eviate eTag & eTrack are the only comprehensive solution on the market, featuring a sophisticated and patented Auto Flight Mode that complies with worldwide air travel regulations.

Eviate eTag & eTrack not only work perfectly as a team via Bluetooth, both devices also work separately making a wide array of uses possible.

User Journey

Reduced stress for passengers along the journey

Passenger Benefits

Industry Benefits

Product features

  • RELIABLE, SOPHISTICATED & COMPLETE

    eTag & eTrack use GSM, GPS, Bluetooth, RFID & E-ink technologies controlled by a sophisticated and easy to use smartphone app. eTag & eTrack are the most reliable and complete luggage checking & tracking solution on the market.
  • USER FRIENDLY

    Despite their high level of technology, eTag & eTrack are extremely easy to use thanks to a 100% user oriented development process. This includes setting up for first use.
  • PATENTED AUTO FLIGHT MODE

    eTrack features a patented Auto Flight Mode to comply with airline regulations and save battery power while in flight. Thanks to an algorithm which took our engineers two years to develop, the system actually understands when it’s on board of an airplane. It goes to sleep as soon as the doors of the aircraft are closed. And wakes up automatically when they are opened again.
  • STRONG BATTERIES

    eTag has a permanent battery that lasts thousands of flights. eTrack comes with a rechargeable battery which lasts up to ten flights depending on length of travel. Recharging is easy via an integrated USB connector (included). Should its battery be low, eTrack will let you know in time.
  • OFFLOAD REPORT

    Upon offloading, eTrack will automatically report itself with location and local time.  
  • PLANE TO BELT TRACKING

    After landing, you can track your bag on its way from the airplane to the baggage belt. You’ll know exactly when your bag is placed onto the belt.
  • MISPLACED BAG REPORT

    If your bag is not where it is supposed to be, the system will let you know the minute you switch on your phone after landing.
  • INTEGRATION WITH EXISTING SYSTEMS

    eTag & eTrack will be connected to existing baggage handling systems so airlines and ground personnel will also know where your bag is, making recovery when misplaced an even quicker process.
  • PROXIMITY ALARM

    The system features a proximity alarm which is ideal when travelling on busses, trains or ships where bags are often placed in hallways or luggage rooms. Whenever your bag is outside of a preset reach, it will warn you. You can also set an alarm should your bag be taken from a certain location on a map like a hotel or your house.
  • BAG OPENED ALARM

    The system will tell you whenever your bag has been opened by sending you an automated message displaying time and location of opening.

FAQ

  • Can I use Eviate eTrack without a data package?

    Eviate eTrack makes sure you always know where your bag is no matter where you are. To do this, it connects to GSM networks worldwide. Just like your phone. So yes, a data package is required for the use of Eviate eTrack. We offer different discounted data packages, so there is always one fitting your needs.
  • Is Eviate eTag airline dependent?

    Yes. The barcode information displayed by Eviate eTag, can only be generated by airline check in systems. We are connecting many airlines as we speak, so we should be able to accommodate your needs shortly. Please fill out the pre-order form and let us know which airline you would like to use eTag on.
  • Can I use Eviate eTrack on any airline?

    You can use Eviate eTrack no matter what airline you fly. Because eTrack's software is connected to existing airline baggage software, staff members of any airline in the world know where your bag is and can act when something is wrong.  
  • Can I use eTag or eTrack separately?

    eTag & eTrack work perfectly as a team, but you can also use the devices separately. For instance, you can track just your bag with eTrack during travelling or otherwise. Alternatively, you can choose to just label your baggage electronically using eTag. In both examples, the device will communicate with your smartphone.
  • What are the rules for the 5 return flights package?

    Included in this package are connecting flights and even so called 'open jaw flights'. With the 5 return flights package, you can travel to and from 5 destinations no matter how many legs or stopovers. There is a time limit to this package, you are required to use up your credits within 12 months after activation. When expired, you can easily buy a fresh package via the Eviate app or online.
  • How much will Eviate eTag cost?

    Eviate eTag will become available for cash or frequent flyer miles via partner airlines. We expect list pricing of Eviate eTag to be substantially lower than Eviate eTrack.
  • How do you switch GSM off during flight?

    eTrack features a patented Auto Flight Mode to comply with airline regulations and save battery power while in flight. Thanks to an algorithm which took our engineers two years to develop, the system actually understands when it’s on board of an airplane. It goes to sleep as soon as the doors of the aircraft are closed. And wakes up automatically when they are opened again.
  • How do you track the position?

    Through assisted GPS (general localisation through GSM followed by precise localisation through GPS); where this is unavailable we use GSM triangulation.
  • How do I become a partner?

    We are looking forward to working with more airlines and other partners. Please call us and ask for David van Hoytema or email us at contact@fasttrackcompany.com.
  • How can I email you my remaining questions?

    Just send any questions or comments to contact@fasttrackcompany.com and we will get back to you asap.
  • Where can I direct press inquiries?

    Call us at +31 20 754 3969 or email us at contact@fasttrackcompany.com.

About the company

FastTrack Company is based in Amsterdam and London. Our team is formed by experts in the fields of travel software, engineering, management, financials and marketing.

Management team:

 

MIF

One of our main shareholders is the Mainport Innovation Fund, which is a partnership of Delft University of Technology, Schiphol Airport, KLM, and Rabobank. This fund invests in promising technology companies with break-through innovations that make the aviation sector more sustainable, safer, and more efficient. The focus includes aviation technologies, mainport development, energy, environment, security, safety, mobility, seamless travel and connectivity.

Proud of our partners:

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Call us at +31 20 754 3969 or Contact us via email

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